Terms and conditions

- Our terms and conditons. Nothing onerous, but please read them. By browsing or purchasing from the pressies4princesses.co.uk website, you confirm you accept these terms and agree to be bound by them
- Who are Pressies4princesses.co.uk?
- pressies4princesses.co.uk is a trading name of Net Alternative – a private family partnership
- Registered address:
  Net Alternative
  53 Heronsgate Road
  Chorleywood
  Herts
  WD3 5BA
- No stock is held at this address.
- Please DO NOT send returns to this address
- partners: S P Sugden, R N Sugden
- VAT No. 872 9561 81
- Ordering
- You can buy products from us online using your credit or debit card or PayPal.
- Our payment service provider, SecureTrading, provide a secure purchasing environment online and handle all credit and debit card payments. You can pay by Visa, MasterCard, Maestro, Switch, Solo, Electron or Delta
- After your complete your order, by successfully submitting payment, you will receive an email confirmation of your order. This means that your bank has authorised the transaction, but does not guarantee our final acceptance of the order
- If we accept your order, we will send you an email confirmation once the goods have been despatched
- Prices
- The prices displayed on our website are in British pounds (UK £)
- Delivery
- Delivery times depend on the service selected and destination country. We will not be held liable for any loss caused to you by late delivery. Please contact us right away if your goods do not arrive when expected and we will investigate
- More about delivery services and times
- Returns & Refunds
- If you are unhappy with your purchase, for whatever reason, you should contact us to arrange a return
- Our returns process and policy
- Special Note: Refund of Personalised Items
- We regret that we cannot refund personalised items unless they are faulty, as they are not resaleable
- Before ordering a personalised item please satisfy yourself fully that the gift is what you require. Please also be sure that you are able to provide the necessary information and approvals (as required) within your deadline for delivery
- If you have any concerns, please do not hesitate to contact us for more information and/or samples
- Our ordering process is fully automated, which means that as soon as you place your order instructions are sent to the producer and work often begins very shortly afterwards
- Once this work begins, and regardless of whether the item has been delivered, we cannot refund your order
- General
- These terms and conditions are governed by the laws of England and Wales, but do not affect your statutory rights
- When placing an order with pressies4princesses.co.uk (Net Alternative), you are making an offer to purchase the goods contained within that order. We reserve the right to accept or decline that offer
- We do our utmost to ensure that the prices displayed on our website are correct. However we reserve the right to validate those prices before we process your order
- We will not accept liability for any errors in the description of goods on the website, and can change those descriptions at any time. We will however do our utmost to correct any problems as soon as we become aware of them
- pressies4princesses.co.uk (Net Alternative) can only be held liable for loss up to the cost of the product(s) purchased. We accept no liability for consequential loss
- We will not be responsible for any losses resulting from your use, or your inability to use our website
- We do not guarantee that our website is free from viruses or other infecting programmes
- You may view and print out our pages for the sole purpose of buying a product or products. The copyright belongs to Net Alternative. You may not use pictures, logos, graphics, text or descriptions on our site for any other use
- Pressies4princesses.co.uk contains links to other websites, which are provided to enhance our shopping experience, but these sites are not under our control. We will not be held responsible for any loss or damage caused by using these sites, which extends to the information, products or services displayed on those sites
- Further Information
- Contact Customer Services to have specific questions answered

our terms and conditions

Terms and conditions of use - please read